Privacy Policy

Effective Date: 24 August 2024

PIREE INDIA – Pawar Institute of Real Estate Education (“PIREE INDIA”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide while using our website, https://pireeindia.com/, and our educational services.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our website, register with us, purchase a course or webinar, participate in an online programme, contact us, or otherwise use our services.

By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with PIREE INDIA, we may collect the following information:

A. Personal and Contact Information

This may include:

  • Full name
  • Email address
  • Mobile number
  • WhatsApp number
  • Address
  • City and State
  • Organisation or professional details, where voluntarily provided

B. Registration and Course Information

When you register for or purchase a course, webinar or workshop, we may collect:

  • Course or webinar selected
  • Registration details
  • Enrolment information
  • Attendance information
  • Course completion information
  • Assessment or participation information, where applicable
  • Certificate-related information

C. Payment Information

When you make a payment, payment-related information may be processed through our payment gateway or other third-party payment service providers.

Depending on the payment method, we may receive information such as:

  • Payment status
  • Transaction reference number
  • Order details
  • Payment date
  • Amount paid
  • Limited transaction-related information

We generally do not store complete debit card, credit card, UPI PIN, CVV or internet banking credentials on our own systems.

Payment processing may be subject to the privacy policy and terms of the relevant payment service provider.

D. Technical and Website Information

When you access our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Website pages visited
  • Date and time of access
  • Referring website
  • General website usage information

This information may be used for website security, analytics, performance improvement and troubleshooting.

E. Communication Information

If you contact us through email, WhatsApp, telephone, contact forms, social media or other communication channels, we may retain relevant information necessary to respond to your request and maintain appropriate records.

2. How We Collect Information

We may collect information:

  • When you visit our website.
  • When you create an account.
  • When you register for a webinar or workshop.
  • When you purchase an online course.
  • When you subscribe to communications.
  • When you contact us.
  • When you submit a form.
  • When you participate in an online programme.
  • When you provide feedback or testimonials.
  • Through cookies and similar technologies.
  • Through third-party service providers involved in delivering our services.

3. How We Use Your Information

PIREE INDIA may use your information for legitimate business, educational and operational purposes, including:

  • Processing course and webinar registrations.
  • Providing access to purchased courses.
  • Sending webinar joining information.
  • Providing course updates and announcements.
  • Processing payments and maintaining transaction records.
  • Providing certificates where applicable.
  • Responding to enquiries and support requests.
  • Communicating with registered participants.
  • Improving our courses, webinars and website.
  • Understanding website usage and visitor behaviour.
  • Preventing fraud, misuse and unauthorised access.
  • Maintaining business and accounting records.
  • Complying with applicable laws and legal requirements.
  • Sending information about relevant educational programmes and services, where permitted.

4. Marketing Communications

Where permitted by applicable law, PIREE INDIA may communicate with you about:

  • New courses
  • Webinars
  • Workshops
  • Training programmes
  • Educational resources
  • Offers and promotions
  • Events
  • Other PIREE INDIA services

You may request to stop receiving promotional communications by using the available unsubscribe mechanism or by contacting us.

Please note that even after opting out of promotional communications, we may continue to send essential transactional or service-related communications, such as payment confirmations, course access information, webinar updates, security notifications or important account information.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve user experience, understand website usage, remember preferences and support website functionality.

Cookies may help us understand:

  • Which pages visitors access.
  • How visitors interact with the website.
  • Website performance.
  • General visitor behaviour.

You may be able to control cookies through your browser settings.

Disabling certain cookies may affect some website functionality.

6. Third-Party Services

PIREE INDIA may use third-party service providers to operate and improve its website and educational services.

These may include providers for:

  • Payment processing
  • Website hosting
  • Learning management
  • Email communication
  • Webinar and video conferencing
  • Analytics
  • Customer support
  • Cloud storage
  • Communication services
  • Security and fraud prevention

Such third parties may process information only as necessary to provide their services or as otherwise permitted by applicable law.

We encourage users to review the privacy policies of third-party services where appropriate.

7. Webinar and Online Session Information

Some webinars, workshops or online training sessions may be conducted using third-party video-conferencing or learning platforms.

Depending on the platform and programme, information such as your name, email address, attendance, participation or chat/message activity may be processed.

If a webinar or training session is recorded, participants may be informed through the relevant programme communication where reasonably practicable.

Participants should avoid sharing sensitive personal information during recorded sessions, chats or public discussions.

8. Course and Webinar Recordings

Where PIREE INDIA records a webinar, workshop or educational session for legitimate educational or operational purposes, the recording may contain participant names, questions, comments, audio or video contributions depending on the manner of participation.

PIREE INDIA may use such recordings for purposes associated with delivering, documenting or providing replay access to the relevant programme, subject to applicable law and the terms communicated for that programme.

Participants should avoid activating their camera or sharing personal information if they do not wish such information to potentially appear in a recording, where the platform permits such controls.

9. Sharing of Personal Information

PIREE INDIA does not sell your personal information as a commodity.

We may share relevant information with third parties where reasonably necessary for:

  • Payment processing
  • Course and webinar delivery
  • Website operation
  • Technical support
  • Communication services
  • Hosting and cloud services
  • Analytics
  • Security and fraud prevention
  • Certificate processing
  • Professional or business service providers
  • Legal, regulatory or governmental requirements

We may also disclose information where necessary to protect the rights, property or safety of PIREE INDIA, our users or others, or to investigate suspected fraud, misuse or unlawful activity.

10. Legal and Regulatory Compliance

PIREE INDIA may collect, retain or disclose information where reasonably necessary to comply with applicable Indian laws, regulations, court orders, government requests, taxation requirements, accounting obligations or other lawful requirements.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Providing services
  • Maintaining course and enrolment records
  • Processing payments
  • Maintaining accounting records
  • Handling customer support
  • Resolving disputes
  • Preventing fraud and misuse
  • Complying with legal and regulatory obligations

The retention period may vary depending on the nature of the information and applicable legal requirements.

12. Data Security

PIREE INDIA takes reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted or stored electronically.

13. Your Responsibilities

You are responsible for ensuring that the personal information you provide to PIREE INDIA is accurate and updated.

You should also:

  • Keep your account credentials confidential.
  • Avoid sharing passwords or course access credentials.
  • Avoid submitting unnecessary sensitive information through public communication channels.
  • Notify us if you believe your account has been accessed without authorisation.

14. Children’s Privacy

Our services are primarily intended for adults, professionals, property buyers, real estate professionals, promoters, builders, RERA practitioners and other interested learners.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that appropriate action can be considered.

15. Links to Other Websites

Our website may contain links to third-party websites, platforms or services.

PIREE INDIA is not responsible for the privacy practices, security or content of third-party websites.

Users should review the privacy policies of such websites before providing personal information.

16. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

  • Request information about personal data held by us.
  • Request correction of inaccurate information.
  • Request deletion of information where legally permissible.
  • Withdraw consent where processing is based on consent.
  • Opt out of certain promotional communications.
  • Raise a privacy-related complaint or concern.

Requests may be subject to verification and applicable legal requirements.

Certain information may need to be retained where required for legal, accounting, security or other legitimate purposes.

17. Withdrawal of Consent

Where processing of personal information is based on your consent, you may withdraw your consent by contacting us.

Withdrawal of consent will not affect processing that was already carried out lawfully before the withdrawal.

Withdrawal may also affect our ability to provide certain services where the information is necessary for delivering those services.

18. Grievance and Privacy Complaints

If you have a privacy-related question, complaint or concern, you may contact PIREE INDIA through the contact details provided on our website.

We will make reasonable efforts to review and respond to legitimate privacy-related requests within an appropriate period.

19. Changes to This Privacy Policy

PIREE INDIA may update this Privacy Policy from time to time to reflect changes in:

  • Our services
  • Technology
  • Business practices
  • Third-party service providers
  • Applicable laws and regulations

The updated Privacy Policy will be published on this page with the revised effective date.

We recommend reviewing this page periodically.

20. Contact Us

For questions, requests or complaints relating to this Privacy Policy or your personal information, please contact:

PIREE INDIA – Pawar Institute of Real Estate Education

Website: https://pireeindia.com/

Important: This Privacy Policy is a general website privacy framework and should be reviewed and finalised by a qualified legal professional before publication, particularly to align it with PIREE INDIA’s actual data flows, payment gateway, LMS, CRM, WhatsApp/email tools, cookies, analytics tools and applicable Indian data-protection requirements.